Legal

Bilbet App Terms and Conditions

These terms govern your use of Bilbet App — the platform, the games, the bonuses, and the payment services. Reading them before you register is the best way to make sure you know exactly where you stand as a player in Bangladesh.

Last updated: January 2025
By registering an account on Bilbet App, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not register or use the platform.
Key Points

What These Terms Cover

A quick overview of the six main areas covered in the Bilbet App Terms and Conditions

Account Registration

Who can register on Bilbet App, what information is required, and what responsibilities come with holding an account. One account per person — no exceptions. You must be 18 or older to register.

Deposits and Withdrawals

How bKash and Nagad payments work on Bilbet App, minimum and maximum transaction limits, processing times, and the verification steps that apply to larger withdrawals.

Bonus Terms

How welcome bonuses, reload offers, and promotional credits work on Bilbet App. Wagering requirements, eligible games, expiry periods, and the conditions that apply before bonus winnings can be withdrawn.

Game Rules and Fair Play

The standards that apply to all games on Bilbet App — Texas Hold'em, Fortune Tiger, Lucky Bingo, Money Wheel, and the rest. RNG certification, game malfunctions, and what happens if a technical error affects a result.

Responsible Gaming

The tools available to Bilbet App players — deposit limits, session reminders, cooling-off periods, and self-exclusion. How to access them, how they work, and what happens when they are activated on your account.

Account Security and Closure

Your responsibilities for keeping your Bilbet App account secure, what Bilbet App can do if these terms are breached, and the process for closing your account voluntarily or under suspension.

01 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you and Bilbet App ("we", "us", "the platform"). By accessing, registering on, or using any part of Bilbet App — including its games, payment services, promotional offers, and customer support — you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not register an account or use Bilbet App. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. Bilbet App recommends that all players in Bangladesh review these Terms periodically to stay informed of any changes.

These Terms apply alongside the Bilbet App Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.

02 Eligibility

To register and use Bilbet App, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person or entity when registering or using Bilbet App.
  • You must not be a current employee, contractor, or immediate family member of an employee of Bilbet App or any of its affiliated companies.

Bilbet App reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus any amounts already wagered.

Bilbet App takes underage gaming seriously. If you know of a minor attempting to use the platform, please contact us immediately at [email protected].

03 Account Registration

Each player may hold only one account on Bilbet App. Duplicate accounts — whether registered under the same name, the same mobile number, the same bKash or Nagad wallet, or the same device — are not permitted. If duplicate accounts are identified, Bilbet App reserves the right to close all associated accounts and forfeit any balances held within them.

When registering on Bilbet App, you are required to provide accurate and complete information. This includes your full legal name, date of birth, mobile number, and any other details requested during the registration process. Providing false information is a breach of these Terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your Bilbet App login credentials. Do not share your username or password with any other person. Bilbet App will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you suspect that your Bilbet App account has been accessed without your authorisation, contact our support team immediately at [email protected]. We will investigate and take appropriate action to secure your account.

04 Deposits and Payments

Bilbet App accepts deposits via bKash and Nagad — the two most widely used mobile payment services in Bangladesh. Deposits are credited to your Bilbet App account within seconds of a successful transaction under normal operating conditions.

The minimum deposit on Bilbet App is ৳10. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification steps in line with our anti-money laundering obligations.

  • All deposits must be made from a payment method registered in your own name.
  • Deposits made from third-party wallets or accounts will be returned and may result in account suspension.
  • Bilbet App does not charge fees on deposits, though your mobile payment provider may apply their own transaction charges.
  • Deposits are non-refundable once they have been credited to your Bilbet App account and wagered.
  • If a deposit does not reflect in your account within 10 minutes, contact support with your transaction reference number.

Bilbet App reserves the right to request documentation to verify the source of funds for any deposit. Failure to provide requested documentation within a reasonable timeframe may result in the suspension of deposit and withdrawal facilities on your account.

05 Withdrawals

Withdrawals from Bilbet App are processed to the bKash or Nagad wallet associated with your registered account. Withdrawals to third-party wallets or accounts not registered in your name are not permitted under any circumstances.

Standard withdrawals are processed within 3 to 5 minutes during normal operating hours. During periods of high volume or scheduled maintenance, processing times may be longer. Bilbet App will notify players of any extended processing periods via the platform.

  • The minimum withdrawal amount on Bilbet App is ৳100.
  • Withdrawal requests may be subject to identity verification before processing.
  • Bilbet App reserves the right to request supporting documentation for withdrawals above certain thresholds.
  • Bonus funds must meet applicable wagering requirements before they can be withdrawn.
  • Withdrawals of winnings derived from free spins or promotional credits are subject to the bonus terms applicable to that promotion.

If a withdrawal is declined, Bilbet App will notify you of the reason. Common reasons include incomplete identity verification, unmet wagering requirements, or a mismatch between the withdrawal wallet and the registered account details.

06 Bonuses and Promotions

Bilbet App offers a range of bonuses and promotional offers to registered players, including welcome bonuses, reload bonuses, cashback offers, and game-specific promotions. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus conditions set out here.

Unless otherwise stated in the specific promotion terms, the following general conditions apply to all bonuses on Bilbet App:

  • Bonuses are available to one account per player, per household, and per device.
  • Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn.
  • Wagering requirements are calculated on the bonus amount unless otherwise specified.
  • Not all games contribute equally to wagering requirements — contribution percentages are listed in the individual promotion terms.
  • Bonuses expire after the period stated in the promotion terms. Expired bonuses and any associated winnings are forfeited.
  • Bilbet App reserves the right to withdraw any bonus offer at any time without prior notice.
  • Attempting to abuse bonus offers — including through the use of multiple accounts or coordinated wagering strategies — will result in bonus forfeiture and may result in account closure.

If you have a question about the terms of a specific Bilbet App promotion, contact our support team before claiming the offer. Once a bonus has been credited to your account, the applicable terms are considered accepted.

07 Game Rules

All games available on Bilbet App — including Texas Hold'em, Fortune Tiger, Lucky Bingo, Money Wheel, God Fish Slicing, Queen of Bounty, and Ice and Fire — operate under their own individual game rules, which are accessible within each game interface. These Terms apply in addition to those individual game rules.

All Bilbet App games use certified random number generation (RNG) technology to ensure fair and unpredictable outcomes. Game results are not influenced by previous results, account balance, or any other external factor.

  • In the event of a technical malfunction during a game round, the round will be declared void and any stake placed will be returned to your account.
  • Bilbet App is not responsible for losses resulting from internet connectivity issues on the player's side during a game session.
  • Attempting to exploit game bugs, glitches, or technical errors for financial gain is a breach of these Terms and will result in account suspension.
  • Game results displayed on the Bilbet App server are the definitive record. In the event of a discrepancy between what is displayed on your device and the server record, the server record prevails.

08 Responsible Gaming

Bilbet App is committed to providing a safe and responsible gaming environment for all players in Bangladesh. We offer a range of tools to help players manage their gaming activity, all of which are accessible from within your account settings.

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Bilbet App account.
  • Session Time Reminders: Receive notifications after a set period of continuous play to help you keep track of time spent gaming.
  • Cooling-Off Periods: Temporarily suspend your account for a period of your choosing — 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Permanently or indefinitely exclude yourself from Bilbet App. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you are concerned about your gaming behaviour or that of someone you know, please visit our Responsible Gaming page for more information and support resources.

09 Prohibited Conduct

The following activities are strictly prohibited on Bilbet App and will result in immediate account suspension and forfeiture of balances:

  • Registering more than one account on Bilbet App.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using software, bots, scripts, or any automated tools to interact with Bilbet App games or services.
  • Colluding with other players to gain an unfair advantage in any game, particularly Texas Hold'em.
  • Exploiting technical errors, game bugs, or payment processing issues for financial gain.
  • Attempting to launder money or use Bilbet App for any illegal financial activity.
  • Abusing bonus offers through coordinated wagering, multi-accounting, or any other method designed to circumvent bonus terms.
  • Engaging in abusive, threatening, or harassing behaviour toward Bilbet App staff or other players.

Bilbet App monitors all account activity for signs of prohibited conduct. Where prohibited conduct is identified, Bilbet App reserves the right to suspend the account, forfeit all balances, and report the activity to relevant authorities where required by law.

10 Account Suspension and Closure

Bilbet App reserves the right to suspend or close any account at any time, with or without prior notice, if we have reason to believe that these Terms have been breached, that the account is being used for fraudulent or illegal purposes, or that continued operation of the account poses a risk to the platform or other players.

If your account is suspended, you will be notified by email or via the platform. You will have the opportunity to respond to the suspension and provide any information requested by Bilbet App as part of the review process.

If you wish to close your Bilbet App account voluntarily, contact our support team at [email protected]. Any remaining real-money balance will be returned to your registered bKash or Nagad wallet after identity verification. Bonus balances that have not met wagering requirements will be forfeited upon account closure.

11 Privacy and Data

Bilbet App collects and processes personal data in accordance with its Privacy Policy, which is available at bilbet-app.net/privacy-policy. By registering on Bilbet App, you consent to the collection and processing of your personal data as described in that policy.

Bilbet App uses SSL encryption to protect all data transmitted between your device and our servers. We do not sell your personal data to third parties. Data is shared only where required for payment processing, identity verification, or compliance with legal obligations.

12 Limitation of Liability

Bilbet App provides its platform and services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, Bilbet App's liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Bilbet App is not liable for indirect, consequential, or incidental losses of any kind.

Bilbet App is not responsible for losses resulting from internet connectivity issues, device failures, or any other technical problems outside of our direct control.

13 Changes to These Terms

Bilbet App reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, Bilbet App will notify registered players via email or an in-platform notification.

Continued use of Bilbet App after the publication of updated Terms constitutes your acceptance of the revised version. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on Bilbet App, please contact our support team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Most queries are resolved within 2 hours

For questions specifically about responsible gaming tools, deposit limits, or self-exclusion, please visit our Responsible Gaming page or contact support directly. Our team is trained to handle these requests with care and without judgement.

Understood the Terms? You're Ready to Play on Bilbet App

Now that you know the rules, join over 500,000 players in Bangladesh who trust Bilbet App for fair games, fast bKash and Nagad payments, and genuine support. Registration takes under two minutes.